Support

MicDrop support

Most problems are a network or firewall setting. Work through these fixes, and if you're still stuck, email us with your diagnostics log.

My phone won't connect to the plugin

  1. Load the plugin. MicDrop must be loaded on a track in your DAW and show Engine Connected. The phone connects to the plugin, not to the DAW.
  2. Use the same network. Phone and computer must be on the same Wi-Fi, or the computer joined to the phone's hotspot. Guest networks and some office or school Wi-Fi block devices from reaching each other.
  3. Allow the firewall prompt. On Windows, allow MicDrop Engine on Private networks. If you dismissed the prompt, open Windows Security → Firewall & network protection → Allow an app through firewall. On Mac, allow incoming connections and local network access for MicDrop if asked.
  4. Try the QR code or IP address. In the app, go to Connect → Scan QR Code and scan the code in the plugin's Connect tab, or type the IP address shown there.
  5. Approve the phone. For Nearby and IP connections, click Approve in the plugin when the request appears. Requests expire after two minutes.

MicDrop doesn't show up in my DAW

My takes aren't arriving

Live Mic breaks up or has a long delay

Contact us

Email support@micdrop.online with your phone model, computer, DAW and what you tried. A diagnostics log helps us find the problem fast: in the app, go to Settings → Send feedback and share it with your email. It contains connection and error events, never audio.

Also see the FAQ and the setup guide.